How Artificial Intelligence (AI) Will Change Banking

3 min read

Artificial intelligence is a field of computer science that focuses on making machines intelligent by developing computer programs that can replicate human intelligence to a certain degree and potentially beyond. This much talked about technology also has many possible applications within the financial industry. The four most prolific financial use cases for AI are in customer service, financial advice, AML pattern recognition, and fraud detection. Chatbots for customer service According to the Accenture Banking Technology Vision 2017 report, “artificial intelligence is becoming a company’s spokesperson”. For financial services companies, that means utilizing AI-enabled chatbots that can handle the wave of…...

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John DeCleene Whilst having spent a lot of his life in Asia, John DeCleene has lived and studied all over the world - including spells in Hong Kong, Mexico, The U.S. and China. He graduated with a BA in Political Science from Tulane University in 2016. Fluent in English and proficient in Mandarin and Spanish, he can communicate and connect with most of the world’s population too, and this certainly helped John as he gained work experience interning for the U.S.-Taiwan Business counsel in Washington D.C. as an investment analyst and then working alongside U.S. Senator Robert P. Casey of Pennsylvania as a legislative intern. He subsequently worked as a business analyst for a mutual fund in Singapore, where his passion for travel and aptitude for creating connections between opportunities and ideas was the perfect intersection of natural ability and experience, spending his time travelling between Cambodia, Hong Kong, and China investigating and discovering untapped investment opportunities. John is a fund manager for OCIM’s fintech fund, and currently progressing towards becoming a CFA charter holder. He loves to travel for business and pleasure, having visited 38 countries (including North Korea); he represents the new breed of global citizen for the 21st century.