𝐀𝐫𝐭𝐢𝐟𝐢𝐜𝐢𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 𝐈𝐬 𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐒𝐨 𝐒𝐦𝐚𝐫𝐭, 𝐖𝐞 𝐍𝐞𝐞𝐝 𝐈𝐭 𝐭𝐨 𝐒𝐡𝐨𝐰 𝐈𝐭𝐬 𝐖𝐨𝐫𝐤
For the longest time, artificial intelligence (AI) was aconcept that existed merely in novels and movies and this fascinated users to no end. As the technology made a more mainstream entrance, the industrial sector was one of the first to benefit from its many features, including mitigating workload of laborers and lowering costs. Even then, the extent of AI’s impact had not been fully gauged.
Today, artificial intelligence has made its way into our homes and has integrated itself into our day-to-day activities, especially shopping. The inclusion of artificial intelligence in the ecommerce sector has the potential to revolutionize the way consumers shop online. Business Insider states that by 2020, a whopping 85% of customer interactions will be done without a human.
Virtual Assistants as Your New Personal Shopper
The three major aspects that AI brings to the ecommerce table are access to computing power, Big Data, and an army of virtual assistants. By using natural language processing (NLP), machine learning, and Deep Learning languages, it can address and respond to human queries. Well-known examples of virtual assistants in today’s technology-driven world include voice assistants like Alexa or Siri.
Easy access to the Internet as well as prolific use of hand-held, connected, and smart devices by consumers is making it easier for chatbots to collate customer data, browser history, previous preferences, shopping behavior patterns, etc. and play the role of a helpful digital personal shopper.
𝐑𝐞𝐚𝐝 𝐌𝐨𝐫𝐞 Information Here @ https://www.grandviewresearch.com/industry-analysis/artificial-intelligence-ai-market
Retail companies with a strong online presence can provide a more personalized shopping experience for their customers. By gathering actionable sales intelligence with respect to client behavior, companies can engage with their customers in an extremely impactful manner.
Artificial intelligence technology is being extensively deployed by a number of online and mobile services such as dialogue and voice recognition of Siri, the Google Assistant, image classification in Facebook & Google Photo, Microsoft Cortana, and Amazon’s Alexa. As more and more players in the ecommerce industry turn to AI as an effective tool to attract new and potential customers, artificial intelligence as a business will continue to soar. Grand View Research predicts that the #AI market will cross the US$ 35 Billion-mark by 2025.