The State of Voice 2020: A Perspective from the Voice Global Conference

5 min read

This year’s Voice Global Conference went virtual like many of the conferences and events this year . . . and as we all know, it’s due to the Global COVID-19 pandemic. The beauty of an event of this magnitude going virtual – it’s free to all! The proliferation of free information allows practitioners, users, and brands to come together and have a dialogue about a technology that’s taken off: Voice. I heard many talks across several verticals; one in particular stood out: the state of voice presentation delivered by Bret Kinsella, founder of Voicebot.ai. His data-rich discussion covered a lot…...

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Mark Persaud Mark Persaud is an Innovation Strategist who’s passionate about bringing lovable, user-centric products and experiences to life. As the Emerging Experiences Practice Lead at Moonshot, he enjoys strategizing, designing, and delivering experiences using next gen technologies, namely: Immersive Reality, Voice, IoT, and AI to empower users and enhance their quality of life. His efforts are driven by his ideology that value should be created for all user groups across value chains to create sustainable growth models. As an on-going student of life’s experiences, he has come to believe that it's not just the product or the experience that makes something truly enjoyable, valuable, or fulfilling, rather the two mindsets supporting each other in a harmonious and balanced duet. Rooted in this sentiment, he enjoys seeing the power of collaboration and teamwork come to fruition. My key metric: lovability – for products, for experiences, for collaboration, for life.